1. April 2020 How exactly does the booking process work?

After the successful registration, we will send you an offer by e-mail. The response time depends on whether you have registered for the current or future semester. So please be patient. We haven't forgotten about you! :-)

Your individual offer will then contain all the important details such as the name of the accommodation, the category, the monthly accommodation fee, any other fees, the amount of the deposit, etc.

In order to accept the offer, you only need to transfer the deposit (2x the monthly accommodation fee) and the booking fee/processing fee (calculated from the contract duration) to our account within the specified period. The contract is then considered accepted.

Any questions? Then simply get in touch with us!

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What are the rules, regulations and requirements at Viennabase?

Beachte bitte, dass du ein/e StudentIn sein musst, um dich für einen regulären Heimplatz bewerben zu können. Bewirb dich hier! Hier findest du alle Infos zu den Aufnahmerichtlinien sowie unser Heimstatut (Bestandteil des Benützungsvertrags).

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There is an emergency beyond our office hours? Please follow the instructions below!

Bitte sende eine E-Mail an emergency@viennabase.at inkl. folgender Angaben: Die Emailadresse wird Montag bis Donnerstag von 16:00 – 23:00, Freitag 12:00 – 23:00 Uhr und Samstag + Sonntag von 09:00 – 23:00 Uhr regelmäßig von unseren Haustechnikern gecheckt. Bitte beachte, dass nur Notfälle, die nicht bis zum nächsten Werktag warten können, weiterbearbeitet werden. Das Aussperren

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Is it possible to move to another room/base?

Sure! Wishes change. Notify us of your move request via your mybase-platform. If available, we will send you a moving offer.

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