1 April 2020 What should I do if there are any defects in my room when I move in?

Of course we check all of our rooms on defects and damages before you move in. If, however, anything is broken, we kindly ask you to report this through your mybase platform . To be sure, take a photo of the defect. We will try to repair the damage as soon as possible

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What are the rules, regulations and requirements at Viennabase?

Please note that you must be a student in order to apply for a regular dormitory place. Apply here! Here you can find all information about the admission guidelines and our dormitory statutes (part of the contract of use).

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There is a technical emergency beyond our office hours? Please follow the instructions below!

Bitte sende eine E-Mail an emergency@viennabase.at inkl. folgender Angaben: Die Emailadresse wird Montag bis Donnerstag von 16:00 – 23:00, Freitag 12:00 – 23:00 Uhr und Samstag + Sonntag von 09:00 – 23:00 Uhr regelmäßig von unseren Haustechnikern gecheckt. Bitte beachte, dass nur dringende Notfälle (z. B. Wasserrohrbruch, Warmwasserausfall, Stromausfall in Allgemeinflächen etc.), die nicht bis

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Is it possible to move to another room/base?

Sure! Wishes change. Notify us of your move request via your mybase-platform. If available, we will send you a moving offer.

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