1. April 2020 How and when will I receive my key?

You can always move in on the 1st working day (from 2 pm) of the month in which you move in.

You are free to move in on the 1st working day of the month that you move in. Here’s an example for clarification: If you have a confirmed room from 1st October and this day is a Sunday, you can collect your key on the following day (Monday 2nd October) during the opening times for Viennabase administration. Unfortunately, no keys are given out on weekends.

However, if you are in arrears with payments or are no longer a student, an extension is unfortunately not possible.Unfortunately, no keys are issued at the weekend.

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