14. September 2021 There is an emergency beyond our office hours? Please follow the instructions below!

Please send an email to emergency@viennabase.at including following details:

Type of emergency (add photos if possible)
Your name
Your Viennabase and room number
Your phone number

Our technicians are maintaining the emergency email address from Monday to Thursday between 4:00 p.m. to 11:00 p.m., Friday 12:00 noon to 11:00 p.m. and Saturday + Sunday 9:00 a.m. to 11:00 p.m.

Please note, that only urgent emergencies that cannot wait until the next day will be processed. Lockouts (not a key loss) are not classified as urgent emergencies. Please call a qualified key service at your own expense in those cases.

back to overwiew

News This could also interest you

Application

What are the rules, regulations and requirements at Viennabase?

Beachte bitte, dass du ein/e StudentIn sein musst, um dich für einen regulären Heimplatz bewerben zu können. Bewirb dich hier! Hier findest du alle Infos zu den Aufnahmerichtlinien sowie unser Heimstatut (Bestandteil des Benützungsvertrags).

All about living

Is it possible to move to another room/base?

Sure! Wishes change. Notify us of your move request via your mybase-platform. If available, we will send you a moving offer.

Application

Is there an age limit to be admitted to rent a room at Viennabase?

No, there is no age limit.

Alle FAQ