1 April 2020 How do I get in touch with Viennabase student service?

The best thing to do is to contact your housing coordinator directly or come by the service desk in your Viennabase during our opening hours. Here we can personally clarify all your concerns.

Our opening hours

Otherwise you can also reach us by phone at +43 1 369 54 90 or via your mybase platform.

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Application

What are the rules, regulations and requirements at Viennabase?

Please note that you must be a student in order to apply for a regular dormitory place. Apply here! Here you can find all information about the admission guidelines and our dormitory statutes (part of the contract of use).

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All about living

There is an emergency beyond our office hours? Please follow the instructions below!

Please send an email to emergency@viennabase.at including the following details: The email address will be checked regularly by our in-house technicians Monday to Thursday from 16:00 - 23:00, Friday 12:00 - 23:00 and Saturday + Sunday from 09:00 - 23:00. Please note that only emergencies that cannot wait until the next working day will be processed. Locking out

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Is it possible to move to another room/base?

Sure! Wishes change. Notify us of your move request via your mybase-platform. If available, we will send you a moving offer.

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All FAQ