You will receive your deposit after moving out and your contract has ended. If damage has been found in your room/apartment, this may delay the repayment.
Please log into your mybase-area and send us your bank details as well as the de-registration confirmation (from the registration office), so we can transfer the deposit back to you.
Make sure you provide us with the correct, spelled account recipient, otherwise, it may result in a refund by the Bank and additional fees.
Please note that you must be a student in order to apply for a regular dormitory place. Apply here! Here you can find all information about the admission guidelines and our dormitory statutes (part of the contract of use).
read moreBitte sende eine E-Mail an emergency@viennabase.at inkl. folgender Angaben: Die Emailadresse wird Montag bis Donnerstag von 16:00 – 23:00, Freitag 12:00 – 23:00 Uhr und Samstag + Sonntag von 09:00 – 23:00 Uhr regelmäßig von unseren Haustechnikern gecheckt. Bitte beachte, dass nur dringende Notfälle (z. B. Wasserrohrbruch, Warmwasserausfall, Stromausfall in Allgemeinflächen etc.), die nicht bis
read moreSure! Wishes change. Notify us of your move request via your mybase-platform. If available, we will send you a moving offer.
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