1 April 2020 Mail: I ordered something online and now I’m expecting a package. What happens if I am not at home?

If you are expecting a package and you are not at home when it is delivered there is following option: The Austrian postal service can place the package in our post boxes in the foyer. The new A1 parcel station on the forecourt of Viennabase19 offers you the opportunity to store and collect orders and deliveries at any time, regardless of opening times.

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Application

What are the rules, regulations and requirements at Viennabase?

Please note that you must be a student in order to apply for a regular dormitory place. Apply here! Here you can find all information about the admission guidelines and our dormitory statutes (part of the contract of use).

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There is an emergency beyond our office hours? Please follow the instructions below!

Please send an email to emergency@viennabase.at including the following details: The email address will be checked regularly by our in-house technicians Monday to Thursday from 16:00 - 23:00, Friday 12:00 - 23:00 and Saturday + Sunday from 09:00 - 23:00. Please note that only emergencies that cannot wait until the next working day will be processed. Locking out

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Is it possible to move to another room/base?

Sure! Wishes change. Notify us of your move request via your mybase-platform. If available, we will send you a moving offer.

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