17. June 2020 What is the deposit for?

The deposit is a standard security deposit to be paid directly at the time of booking. It is intended to ensure that monthly payments are made and other obligations under the contract are met (e.g. payment of damages caused by the resident). The deposit is always equals two times the monthly accommodation fee.

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What are the rules, regulations and requirements at Viennabase?

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There is an emergency beyond our office hours? Please follow the instructions below!

Please send an email to emergency@viennabase.at including the following details: The email address will be checked regularly by our in-house technicians Monday to Thursday from 16:00 - 23:00, Friday 12:00 - 23:00 and Saturday + Sunday from 09:00 - 23:00. Please note that only emergencies that cannot wait until the next working day will be processed. Locking out

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